Services

Service Benefits

• SUCCESSFUL SERVICE DELIVERY
We pride ourselves in being able to assist customers in optimising their logistic service investment through the utilisation of our specialist divisions.

• SUBSTANTIAL LOGISTICS COST-SAVINGS
We actively identify, develop and coordinate the implementation of industry-focused and customised distribution fulfilment solutions.

• EFFECTIVE AND EFFICIENT PROJECT TEAM DEPLOYMENT
Including logistics service consulting, training, projects office establishment and solution delivery (managing the project).

• IMPROVED SERVICE LEVEL AGREEMENT (SLA) MANAGEMENT
Including the management and quality assurance of the distribution business process from start to finish.

• INTERNATIONALLY ALIGNED CERTIFICATION
We provide documentation and distribution systems processes that meet international standards.

• IMPROVED RETURN ON CONTRACT INVESTMENT
We provide integrated control, automated billing, web-based communication and management information systems that keep our service offerings seamless and cost-effective.

• SKILLED PROJECT RESOURCES
We offer top quality service support in the form of logistic business partnerships and collaborations. These collaborations address issues around implementation, hand-over, maintenance and support.

• IMPROVED REQUIREMENTS DEFINITION
Our contract executives provide distribution service solutions, which are highly customisable as they are based on customers' project requirements.

• IMPROVED PROJECT CONTROLS
Our fulfillment processes allow our valued customers to better utilise their logistics budgets in the actual areas requiring development.

• FOCUSED DEVELOPMENT OF CONTRACT PROJECT STAFF
Our contract executives are used to manage and facilitate all contract enquiries according to proven methodologies.

• STANDARDISED APPROACH TO PROJECTS
Our systems and business processes address the development of the entire contract, based on the actual need of each customer.

• SKILLS TRANSFER AND MENTORSHIP
Our systems training benefits are geared around process effectiveness of our staff and to identify and rectify shortfalls in service at an early stage.

• QUICKER PROJECT DECISION-MAKING
Our project development and assessment programmes identify distribution process pitfalls at an early stage.

• IMPROVED COMMUNICATIONS
Our staff are mentored on a weekly basis and their customer outputs are verified by an experienced professional.

• SYSTEMS STABILITY
We continually strive to improve on customised software applications, technology infrastructure, package implementation and business systems integration.



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